Upgrading your Licence:
- Enter the total number of users you want to end up with (current + new).
- E.g. Current users = 8
- Number of additional users = 2
- Total number of users after the upgrade = 10
- Select ‘Change Now’
- Follow the prompts on the next screen to finalise the payment for the additional users
- Your ANIKI will be automatically updated to reflect the changes
Downgrading your Licence:
- Enter the total number of users you want to end up with (current – removed).
- E.g. Current users = 10
- Number of users removed from licence = 2
- Total number of users after the downgrade = 8
- Select ‘Change Now’
- You’ll be taken to the “Account Details’ screen, click on submit to confirm the changes.
- Your [ANIKI/BASELINETRACK] licence will automatically be updated to reflect the changes.
- The reduced number of users will be effective after the current subscription expires

